Blog

Insights on launching and scaling insurance-contracted behavioral health programs.

March 24, 2026

Certificate of Need Laws: What Behavioral Health Operators Must Know

Learn which states require certificate of need laws for behavioral health facilities, how the CON process works, and how these regulations affect opening an IOP or residential program.

March 24, 2026

How to Negotiate Your First Commercial Lease for a Treatment Center

First-time treatment center operators: learn the exact lease clauses, red flags, and negotiating leverage you need for behavioral health clinic space.

March 24, 2026

How to Use Outcomes Data to Drive Referrals to Your Program

Learn how IOP and PHP operators can turn PHQ-9, GAD-7, and clinical outcomes data into a powerful referral engine that builds trust with therapists and referral sources.

March 24, 2026

How to Build a High-Performing Admissions Team from Scratch

Learn how to build a behavioral health admissions team that fills census. Hiring, training, KPIs, and workflows from operators who've done it before.

March 24, 2026

How to Handle a State License Complaint or Regulatory Investigation

Learn how to handle a state license complaint or regulatory investigation at your treatment center. Step-by-step guidance for IOP and PHP operators.

March 24, 2026

How to Create an Employee Handbook for a Behavioral Health Practice

Learn what makes an employee handbook for a behavioral health practice different: mandatory reporter policies, HIPAA workforce rules, dual relationships, and more.

March 24, 2026

The True Cost of Staff Turnover at a Treatment Center

The true cost of staff turnover at treatment centers is 2-3x what most operators count. Learn the full financial impact and proven retention strategies.

March 24, 2026

How to Build a DBT Program Inside Your IOP or PHP

Step-by-step guide to implementing a DBT program in your IOP or PHP: staff training, curriculum structure, documentation requirements, and fidelity standards.

March 24, 2026

Trauma-Informed Care: What It Means and How to Implement It

Learn how to implement trauma-informed care beyond compliance. Practical guidance for clinical directors on operationalizing TIC in IOP/PHP treatment centers.