Blog
Insights on launching and scaling insurance-contracted behavioral health programs.
March 24, 2026
How to Use Outcomes Data to Drive Referrals to Your Program
Learn how IOP and PHP operators can turn PHQ-9, GAD-7, and clinical outcomes data into a powerful referral engine that builds trust with therapists and referral sources.
March 24, 2026
How to Build a High-Performing Admissions Team from Scratch
Learn how to build a behavioral health admissions team that fills census. Hiring, training, KPIs, and workflows from operators who've done it before.
March 24, 2026
How to Handle a State License Complaint or Regulatory Investigation
Learn how to handle a state license complaint or regulatory investigation at your treatment center. Step-by-step guidance for IOP and PHP operators.
March 24, 2026
How to Create an Employee Handbook for a Behavioral Health Practice
Learn what makes an employee handbook for a behavioral health practice different: mandatory reporter policies, HIPAA workforce rules, dual relationships, and more.
March 24, 2026
The True Cost of Staff Turnover at a Treatment Center
The true cost of staff turnover at treatment centers is 2-3x what most operators count. Learn the full financial impact and proven retention strategies.
March 24, 2026
How to Build a DBT Program Inside Your IOP or PHP
Step-by-step guide to implementing a DBT program in your IOP or PHP: staff training, curriculum structure, documentation requirements, and fidelity standards.
March 24, 2026
Trauma-Informed Care: What It Means and How to Implement It
Learn how to implement trauma-informed care beyond compliance. Practical guidance for clinical directors on operationalizing TIC in IOP/PHP treatment centers.
March 24, 2026
Evidence-Based Modalities Every SUD IOP Should Be Offering
Learn which evidence-based modalities SUD IOP programs must offer to satisfy payers, accreditors, and achieve better outcomes. Operator-focused clinical guidance.
March 24, 2026
How to Design a PHP Schedule That Keeps Patients Engaged
Learn how to design a PHP schedule that maximizes patient engagement and reduces dropout. Practical guidance on daily structure, modality mix, and population-specific design.